FAQs

If you can't find the answer to your question, then please get in touch.  You have the option to click on the message function at the bottom right of the screen or you can contact me using the "Contact Me" link at the bottom of the page.

Q:  When will my order arrive?

A:  All ready made items are dispatched in 1-2 working days from your order.  All other items are made to order and will be dispatched in around 3 weeks.  For full details about shipping, please click HERE.

Q:  What size should I order for my child?

A:  All clothing is made to fit current average UK sizes.  You can find the size charts HERE

Q:  What should I do if I want to return an item?

A:  I am happy to offer refunds on faulty items and replacements for other items.  You can find my returns policy HERE

Q:  Where are your clothes made?

A:  All clothing is handmade by me in my home studio in Scotland.  You can learn more about me and Taffy Tots Clothing in my "About Me" section, HERE

Q:  Do the clothes need special care?

A:  I select the very best fabrics that will not only withstand childhood adventures, but that can also be machine washed and tumble dried, if necessary.  You can read more about how to care for your Taffy Tots Clothing HERE